About Ovid

From its entrepreneurial beginnings in the mid-1980s, Ovid has maintained a steadfast commitment to improving access to medical research through the innovative use of information technology. Formally established in 1988, Ovid pioneered advancements in compression technology to streamline access to MEDLINE®, the National Library of Medicine’s renowned biomedical database. Ovid continued to evolve its research solution in-step with the latest online technology while building out its content offerings. Ovid was purchased by Wolters Kluwer in 1998.

The Ovid platform has advanced to meet the needs of today’s users, providing robust results management and personalization tools to increase user productivity and efficiency. Targeted solutions bring an institution’s library resources closer to a specific user audience. Ovid is a recognized global leader in research information solutions with more than 12,500 medical, academic, and corporate institutions and their users accessing Ovid to inform their work, improve patient care, enhance ongoing research, and fuel new discoveries.

Ovid is part of Wolters Kluwer Health, a leading global provider of information, business intelligence and point-of-care solutions for the healthcare industry. Serving more than 150 countries and territories worldwide, Wolters Kluwer Health’s customers include professionals, institutions and students in medicine, nursing, allied health and pharmacy. Major brands include Lippincott Williams & Wilkins, Ovid®, UpToDate®, Medi-Span®, Facts & Comparisons®, Pharmacy OneSource®, Lexicomp®, and ProVation® Medical.

Every day, Ovid helps thousands of researchers and healthcare professionals make important decisions to improve patient care, quality, and safety. Customers turn to Ovid for a single, effective, and powerful research solution that delivers fast, precise access to information covering broad specialties and niche disciplines in medicine, nursing, and healthcare, as well as evidence-based medicine resources. Our aggregated content repository includes thousands of journals, books, and database resources.

Ovid can help you extend the reach of your content to thousands of medical and academic institutions, corporations, and government organizations globally. Through our direct sales channels we offer unprecedented opportunity to bring your valued content to all corners of the world—more than 180 countries. We offer global coverage and local relationships to help deliver your content to new markets, regions, and customers.

We ensure users and partners have access to Ovid anytime, anywhere with our reliable 99.9% overall system availability supported by two global datacenters. Only Ovid provides industry award-winning global Customer Service and Technical Support teams that adhere to a “follow the sun” service with 24/7/365 online access support. The teams assist customers with product setup and implementation, online or on-site training, system customization and personalization, and technical troubleshooting.

As a global company, we also support local-language content for partners who want to broaden the reach of their content and for users who prefer to conduct research in their native language. We offer a local-language search solution for content in French, Spanish, and Chinese. Check with our Publisher Relations team to learn about these solutions and opportunities for your content.

As an Ovid partner, you’ll benefit from our singular focus in bringing your content to market through various sales and marketing channels. Plus, Ovid partners can monitor usage of their content with confidential reporting tools.

Get technical support answers 24/7

If you manage Ovid’s software products for your organization, Ovid has technical support resources available to help answer your questions. We’ve provided some basic support information—such as system requirements, implementation materials, documentation, technical tips, and contact options—right here, online.

Learn more about Ovid’s 24/7 commitment

Product training

Whether you’re a first-time Ovid customer or an experienced user, Ovid’s training and help options can make using Ovid products smooth and efficient. Ovid offers novice, intermediate, and advanced workshops to help you and your organization get the most out of your Ovid experience.

Learn more about Ovid’s training sessions

Global Headquarters

333 Seventh Ave
20th Floor
New York City, NY 10001
USA Phone: 646.674.6300
Toll-free in US: 800.950.2035
Fax: 646.674.6301
Email: [email protected]

Offices by location

Canada, Latin America and the United States

Located 20 miles outside of Boston, Ovid’s Norwood, MA office serves Canada, Latin America and the United States. This office handles all inquiries regarding sales, customer service, and technical support.

Ovid Technologies
100 River Ridge Dr
Norwood, MA 02062
Phone: 781.769.2599
Toll-free in US: 800.343.0064
Fax: 781.769.8763
Email: [email protected]
Latin America Email: [email protected]

Europe, Middle East and Africa

The London office is Ovid’s headquarters for Europe, Middle East and Africa. This office handles inquiries regarding sales, customer service, and technical support.

Wolters Kluwer
Citi Building
41st Floor
25 Canada Square
Canary Wharf
E14 5LQ
United Kingdom
Phone: +44 (0) 20 203 197 6660
Email: [email protected]

Spain

OVID TECHNOLOGIES SL
Calle Pedro Teixeira, 8
Planta 5
28020 Madrid
Spain
Phone: +34 914 186275
Email: [email protected]

France

Ovid’s French office is responsible for sales and technical support in France and French-speaking Belgium and works closely with our team of distributors.

Ovid Technologies SARL
51 rue Le Peletier
75009 Paris
France
Phone: +33 (0) 1 49 96 42 62
Fax: +33 (0) 1 53 01 34 30
Email: [email protected]

Italy

Ovid Technologies SRL
Via Boldrini 18/b
40121 Bologna
Italy
Phone: 0039 051 4222187
Fax: 0039 051 4228774
Email: [email protected]

United Arab Emirates

Ovid
Building 25 #208
Dubai Healthcare City
United Arab Emirates
PO Box 505177
Phone: +971 4 435 6053
Fax: +971 4 435 6063

Germany, Austria, Switzerland, Liechtenstein, the Baltic States, Eastern Europe and the Nordic Regions

Ovid’s Berlin office is responsible for sales and technical support in Germany, Austria, Switzerland, Liechtenstein, the Baltic States, Eastern Europe and the Nordic Regions and works closely with our team of distributors.

Das Berliner Büro Ovid Technologies ist zuständig für Deutschland, Liechtenstein, Österreich, die Schweiz, die Baltischen Staaten, Osteuropa, sowie fuer die Nordischen Länder.

Ovid Technologies GmbH
Leipziger Platz
7 10117 Berlin
Germany
Phone: +49 (0) 30 85 77 99 0
Fax: +49 (0) 30 85 77 99 99
Email: [email protected]

Netherlands

Ovid Technologies
Zuidpoolsingel 2
2408 ZE Alphen aan den Rijn
The Netherlands
Phone: +31 (0)172 469 897
Fax: +31 (0)172 469 889

Poland

ul. Przyokopowa 33, p. III, pok. 69
01-208 Warszawa
Contact: Anna Michalewicz
Phone: +48 22 654 06 75 wew. 47
Kom: +48 60 135 78 27
Email: [email protected]
Website: www.abe.pl

Asia Pacific

The Sydney office is Ovid’s Asia Pacific headquarters. Responsible for sales in Australia and New Zealand, it also handles technical support throughout the Asia Pacific region. In addition, customers in Asia are supported locally by offices in Hong Kong, Malaysia, China, South Korea, India, and Japan. These offices work closely with our in-country server partners and with our team of distributors.

Physical address:
Wolters Kluwer Health Australia
66 Talavera Rd
Macquarie Park, NSW 2113
Australia

Postal address:
GPO Box 4072
Sydney, NSW 2001
Australia
Phone: +61 2 9857 1312
For sales enquiries: [email protected]
For Support and Customer Service: [email protected]

North Asia

Ovid’s Hong Kong office serves North Asia, including Hong Kong, Taiwan, and Macau, and works closely with our team of distributors throughout the region.

Wolters Kluwer Health Hong Kong
15/F, W Square, 314-324 Hennessy Road,
Wanchai,
Hong Kong
Phone: 852.2610.7030
Fax: 852.2610.7098

China

Wolters Kluwer China
Suite 2503, Tower A, TYG Centre,
C2 North Road
East 3rd Ring Road, Chaoyang District
Beijing, P.R. China 100027
北京市朝阳区东三环北路丙2号天元港中心A座2503, 邮编:100027
Phone: +86 (0)10 5863 7990
Mobile: +86 (0)13 7013 39122
Email: [email protected]

India

Ovid’s New Delhi office serves South Asia, including Bangladesh, India, Nepal, Pakistan and Sri Lanka, and works closely with our team of distributors throughout the region.

Wolters Kluwer Health—India
10th Floor, Tower C
Building No. 10, Phase – II
DLF Cyber City, Gurgaon, Haryana, India
Phone: +91.124.4960999
Fax: +91.124.4960888
Email: [email protected]

Japan

Wolters Kluwer Health Japan, Co., Ltd.
1–3–31 Mita (Forecast Mita Bldg.)
Minato–ku Tokyo 108–0073
Japan
Phone: +81(0)3.5427.1950
Fax: +81(0)3.3451.2011
Email: [email protected]

Malaysia

Ovid’s Malaysia office serves Southeast Asia and Pacific Island countries including Brunei, Indonesia, Malaysia, Philippines, Thailand, Singapore and Vietnam.

Ovid Technologies Inc.
Suite 9.3, 9th Floor,
Menara Weld, 76 Jalan Raja Chulan
50200 Kuala Lumpur,
Malaysia
Phone: +60 3 2026 6003
Fax: +60 3 2026 7003
Email: [email protected]

South Korea

Ovid Technologies, Inc.
#6012 JustCo Tower, 431 Teheran-ro,
Gangnam-gu, Seoul
06159
South Korea
Phone 1: +82 (0)2 761-9780
Phone 2: +82 (0)2 761-9739
Email: [email protected]
Email: [email protected]