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Customers and Solutions

Delivering the right solutions for the right decisions: Wolters Kluwer maximizes its positive impact on society by continuously increasing customer satisfaction, which reflects the added value we create for our customers through different channels.

We constantly aim to deliver higher quality products and services that
help improve workflows and reduce dependency on natural resources. We continually cooperate with our customers to understand their needs, and design products and services that meet them. Our solutions help professionals in industries where you have to be right. Our customers in turn are enabled to add more value to society at large by using our products.

Products with Impact

Wolters Kluwer introduced the Product Impact Portfolio as a framework for inspiring sustainable innovation as below.

Wolters Kluwer Sustainability

Driven by Innovation

Wolters Kluwer invests 8-10% of its annual revenues in its business to
improve existing products and develop new products that anticipate changes in customer demand. To drive innovation, the Company integrates many elements into its business processes that spark new ideas, from innovation labs through to global, internal, innovation contests.

To date, 83% of our revenue is generated through digital solutions and services. Operating in over 40 countries, our global presence is increasing in industrial and emerging markets.