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'Diversity Is the Key to Success,' Wolters Kluwer CEO Nancy McKinstry Talks about the Secret of the Company's Success

In a column in the weekend edition of the influential Dutch daily Het Financieele Dagblad, Nancy McKinstry shares her thoughts on what it takes to make a company successful and what role diversity plays in it.

In some select quotes from the Het Financieele Dagblad column, Wolters Kluwer CEO expresses her vision and experience in building a diverse, creative culture that has transformed the company over the past years under her leadership:

"To make a company successful, we should not focus purely on individuals. The secret of success lies in building strong teams – especially in a knowledge-intensive company like Wolters Kluwer. Good teamwork inside the company, and together with customers, is the only way to ensure high-quality, innovative products."

"A strong team is a diverse team. Diversity generates more creativity and better decision-making. This has a direct effect on company results, as research demonstrates.  At Wolters Kluwer, we cultivate diversity in all its aspects: gender, nationality, experience, skills, and so on."

"Can you make a general distinction between ‘male’ and ‘female’ ways of doing business? And is it relevant?
In my personal experience, women are better at managing conflicts and leading teams by motivating others and sharing credit. They are less good at marketing their own success – something that is also important for achieving recognition, and therefore growing within an organization."

You can read the full column in Dutch in  Het Financieele Dagblad