In today's ever-changing business environment, legal departments face increasing pressure to boost productivity and efficiency. While progress has been made, many legal departments are struggling with fundamental challenges.
Now in its second year, The Legisway Benchmark for Legal Departments 2024 offers an in-depth look at the current state of legal departments across Europe. Based on a survey of more than 350 in-house professionals, the report highlights where departments stand in terms of maturity, process optimisation and digital transformation.
The report provides valuable insights on:
- Key challenges legal departments face in their day-to-day work.
- The main process improvements that legal departments intend to make in order to enhance their digital maturity.
- The usage of technology and innovation, including the impact of AI.
The exclusive report includes commentary from industry experts on the significance of the findings for in-house legal professionals.
Download your free copy and get a complete overview of how digital transformation is shaping legal departments across Europe - and what they still want to optimise.
Download your free copy and get a complete overview of how digital transformation is shaping legal departments across Europe - and what they still want to optimise.
Get the exclusive report
Key findings:
Main pain points in legal departments:
- The most common pain point is managing an increasing workload. As business demands grow, legal teams are under high pressure, leading to potential risk to the quality of legal services.
- Dealing with greater complexity is the second main pain point. Legal matters are becoming increasingly complex due to globalisation, technology, and the increase of regulations, which could slow down decision-making and/or increase the risk of errors.
- Rounding out the top three is decentralisation of data and processes. Legal documents scattered throughout the organisation reduce the ability to manage risks. Effective risk management begins with having visibility into the documents and other data circulating within the organisation.
Contract management strategies:
46% of organisations rely on shared drives, while one third of surveyed legal departments use contract lifecycle management software. One has to wonder how the 7% of legal departments using paper archives manage risk.
The most common KPIs among legal departments:
Legal departments that use KPIs typically focus on at least three key metrics. The majority report tracking internal and external spending (54%), followed closely by 50% who monitor the number of contracts handled.