Wolters Kluwer’s CT Corporation announced that Jennifer Cronin was named a Silver Award winner in the Female Executive of the Year - Business Services category in the 16th annual Stevie Awards for Women in Business.
Jennifer Cronin, Vice President of Customer Service for Wolters Kluwer’s CT Corporation, was recognized for driving the high performance of CT’s diverse service organization. As companies face intense regulatory compliance pressures, Jennifer has transformed the service organization to more efficiently and proactively manage on-demand transactions and complex legal compliance requirements. Handling over one million cases annually for hundreds of thousands of customers, CT’s customer service teams help the company maintain customer satisfaction and retention rates over 90%.
The Stevie Awards for Women in Business honor women executives, entrepreneurs, employees and the companies they run – worldwide. More than 1,500 entries were submitted this year for consideration.
“Jennifer is an extraordinary teammate and I am delighted that she has been recognized for her exemplary leadership,” said John Weber, President and CEO of Wolters Kluwer’s CT Corporation. “Jennifer’s commitment to our customers, her unmatched expertise in legal compliance, and her operational agility have transformed how CT serves its complex and ever-changing client base.”
