The Best in KLAS report measures performance based on customer surveys and in-depth interviews
Wolters Kluwer Health, a leading global provider of information for healthcare professionals and students, ranked third overall among 24 software vendors in the 2013 Best in KLAS: Software & Services report. Only Athena Health and Epic outranked the company in the report's overall software vendor ranking.
KLAS is an independent healthcare IT vendor research firm that recognizes healthcare vendors for their leadership in working with customers to ensure satisfaction. It publishes the annual report to assist healthcare organizations by providing an unbiased and accurate vehicle for measuring performance in the healthcare industry, allowing for further understanding of how well suppliers and products perform.
Several Wolters Kluwer Health solutions were also stand-outs in the annual recognition. Sentri7® was top-ranked in the Clinical Decision Support-Surveillance segment and ProVation ® Order Sets, powered by UpToDate ® Decision Support, was second overall in the Clinical Decision Support-Order Sets and Care Plans category and the highest-ranking product specifically in the sub category of order set solutions. UpToDate, Lexicomp®, ProVation MD and ProVation MD Cardiology were also included in the report.
The Best in KLAS report measures performance based on customer surveys and in-depth interviews to gather insights into specific strengths and weaknesses, as well as future expectations for the product or service. For the 2013 report, KLAS conducted more than 16,000 interviews with providers to determine the performance of hundreds of software and services firms and their offerings. Wolters Kluwer Health's full online performance data can be viewed here (registration required).
"Success in a healthcare environment characterized by performance- and quality-based care and reimbursement models requires providing clinicians with point of care access to trusted clinical content, intuitive decision support and real-time surveillance tools that leverage EMR data and enable the practice of evidence-based medicine to improve outcomes and streamline compliance," said Arvind Subramanian, President and CEO, Wolters Kluwer Health, Clinical Solutions. "We are honored to have our customers once again acknowledge through KLAS the role our clinician-friendly products play in helping them achieve these goals."
About Wolters Kluwer Health
Wolters Kluwer Health is a leading global provider of information, business intelligence and point-of-care solutions for the healthcare industry. Serving more than 150 countries and territories worldwide, Wolters Kluwer Health's customers include professionals, institutions and students in medicine, nursing, allied health and pharmacy. Major brands include Health Language ®, Lexicomp ®, Lippincott Williams & Wilkins, Medicom®, Medknow, Ovid ®, Pharmacy OneSource®, ProVation ® Medical and UpToDate ®.
Wolters Kluwer Health is part of Wolters Kluwer, a market-leading global information services company. Wolters Kluwer had 2012 annual revenues of €3.6 billion ($4.6 billion), employs approximately 19,000 people worldwide, and maintains operations in over 40 countries across Europe, North America, Asia Pacific, and Latin America. Follow our official Twitter handle: @WKHealth.
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare professionals and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. Follow KLAS on Twitter at www.twitter.com/KLASresearch.