Value Creation

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Making an Impact

We want to make an impact for our customers, employees, investors, and society. We focus on the world’s most critical areas, touching the lives of millions of people. Our work helps to protect people’s health and prosperity and contribute to a safe and just society by providing deep insights and knowledge to professionals

 
 

Deliver Deep Impact

Wolters Kluwer has served the world’s professionals for many decades, helping them enhance workflows and make informed decisions when it matters most. The powerful relationship between people and their work is what drives us to evolve our expert solutions for professionals and the wider economy, enabling our customers deliver meaningful impact.
Expertise and trusted knowledge have been our guiding principles since the very beginning. Today, our principles allow us to protect people’s health and prosperity and contribute to a safe and just society.

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Value Creation Model

Our value creation model (at left-click to enlarge) is at the core of everything we do and guides our work on a day-to-day basis. It shows how our organizational business model uses resources and transforms them through business activities that create value for our stakeholders, with our strategy in the center.
We strive to develop products that help protect people’s health and prosperity and contribute to a safe and just society by providing deep insights and knowledge to professionals.
More information on the value creation model and our business activities driving value creation is available in our 2018 Annual Report.
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Accelerating Our Value

2019 will be the first year of our new three year strategy, Accelerating Our Value, which will set the course for the organization over the next three years. Over the past 15 years, we have laid the foundation for this next logical step in our evolution. Transforming our portfolio from print to digital has been critical for the company’s success to date and has positioned the company to complete our transition to a leading provider of expert solutions.
Our new business strategy will drive our day-to-day operations from 2019 through 2021 and consists of three pillars:
  • GROW expert solutions;
  • ADVANCE deep domain expertise;
  • DRIVE operational agility

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Innovation and impact

Digitalization and new technologies have had a deep impact on the daily work of professionals across all industries. From doctors and educators to lawyers and investors, expert solutions are more critical than ever as individuals are faced with rapid technological changes.
Our in-house innovation labs and our central technology organization, our Global Platform Organization, work closely with customers. We deliver actionable insights and invaluable end-to-end digital experiences. Every day, we solve problems that have real-world impact through solutions that combine predictive analytics, machine learning, natural language processing, and human expertise.

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