Human-in-the-Loop approach prioritizes accuracy and reliability in CCH iKnowConnect enhancing tax and legal research for professionals
Wolters Kluwer Tax & Accounting (TAA) Asia Pacific (APAC), a leader in professional information, software solutions, and services, announces important GenAI-enabled enhancements to CCH iKnowConnect, its prominent tax and legal research platform.
Wolters Kluwer now offers an enhanced search experience with the Questions and Answers feature in CCH iKnowConnect. Combining the power of the generative AI and deep domain expertise, the solution can harness an extensive AI-generated Questions and Answers repository. Users will be presented with a relevant, editorially curated question and answer result, with answers that have been reviewed by Wolters Kluwer experts, with the goal of ensuring the quality and reliability of the provided answers. For added transparency and depth, each answer includes direct links to the source material within CCH iKnowConnect, empowering users to verify information and explore topics further.
“Our priority is to deliver the most accurate and reliable information to our customers possible," said Megan Mulia, Managing Director, TAA APAC. "By employing GenAI as a tool to support our editorial team, we can enhance efficiency while maintaining the highest standards of quality control through expert review.”
This approach addresses the pressing challenge many tax and legal professionals face: the need to sift through various documents and platforms to locate specific information - a task that can consume up a substantial amount of their research time.
Wolters Kluwer's commitment to the concept of firm intelligence underlies these enhancements, empowering professionals to maximize their expertise and optimize their potential. The ongoing investments into technological infrastructure continue to deliver new AI-enabled capabilities to tax and accounting professionals.
“Wolters Kluwer remains committed to listening to its customers and delivering innovative solutions that bolster their efficiency and workflow. The overarching objective is to help clients grow their businesses by increasing firm intelligence, enabling them to make informed decisions on complex issues,” continued Mulia.
To learn more about CCH iKnowConnect please visit:
https://www.wolterskluwer.com/en-my/solutions/cch-iknowconnect
Responsible AI
Wolters Kluwer adheres to development standards and processes that promote responsibility and accountability for AI systems and their outcomes. The company addresses risk management and issue remediation during design, development and after deployment. In 2023, the company released its AI Principles, which support the development of secure, explainable AI that is rooted in its high-quality, expert-curated, domain content.
Wolters Kluwer TAA enables tax and accounting professionals and businesses of all sizes to drive productivity, navigate change, and deliver better outcomes.
For more information on the latest in AI, please visit Wolters Kluwer’s corporate AI Center or the TAA AI Hub page.
