WebinarHealth

Drug diversion interviews: Balancing empathy and effectiveness

Wednesday, April 30, 2025
Online
Learn expert techniques for conducting effective drug diversion interviews in this webinar with a seasoned investigator. Gain tools to boost compliance, uncover incidents, and support recovery through professional, impactful conversations.

The investigative interview presents one of the most significant vulnerabilities in drug diversion prevention. Conducting effective interviews during drug diversion investigations is critical to confirming incidents, obtaining admissions, and supporting those who need help. However, the investigative interview also presents obstacles, balancing confrontation with compassion. Join seasoned investigator Russ Nix in this webinar as he shares over 25 years of expertise in criminal and healthcare drug diversion investigations.

This session will equip attendees with proven techniques and practical tools for preparing and executing high-stakes interviews with confidence. Attendees will learn how to avoid common pitfalls, identify behavioral cues, and establish the right tone to encourage honesty while maintaining compliance. Discover actionable strategies to make your interviews thorough, professional, and impactful, ultimately elevating your organization’s drug diversion program.

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Learning objectives

  • Identify and apply best practices for preparing and conducting drug diversion interviews, ensuring professionalism and compliance.
  • Recognize pivotal moments in conversations, including behavioral cues, to guide interviews toward productive outcomes.
  • Avoid common interview pitfalls and implement techniques that drive admissions, uncover trends, and support rehabilitation when appropriate.

Speaker

Russ Nix professional headshot
Consulting Associate Director at Wolters Kluwer, Health
Russ Nix has 25 years of investigations experience in both public and private sectors. He has worked in law enforcement as an undercover narcotics agent before transitioning to healthcare investigations. Russ has created healthcare drug diversion programs from the ground up, leveraging his knowledge and experience to address healthcare drug diversion and the opioid crisis through best practices and proactive approaches.

Explore the related Wolters Kluwer solution

Webinar
Drug diversion interviews: Balancing empathy and effectiveness
Online
Wednesday, April 30, 2025
Register Now
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