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Public Statement - Network and Service Interruptions

 

As an update on the interruption of our network and services reported on May 6, we can now confirm that over the past few days we have restored service to the vast majority of our customer applications and platforms. Our processes and protocols provide a high degree of confidence in the security of our applications and platforms before they are brought back online. We reiterate that as of today we have not seen any evidence that customer data or systems were compromised or that there was a breach of confidentiality of customer data.

We continue to work around the clock to restore remaining services and we are actively communicating with our customers to update them on the latest status and to provide guidance and support.

The IRS has approved extensions for tax return types 990, 1120 and 1065 filings that were impacted by the May 6 service interruption of Wolters Kluwer CCH software. Impacted filers now have until May 22, 2019, a 7-day extension, to file. As long as the filing is done on or before the extension date, it will not be considered late by the IRS and, consequently all related penalties and interest will be waived. We notified customers of this extension on Friday, May 10.

The investigation continues and further updates will be provided.

Forward-looking Statements and Other Important Legal Information
This report contains forward-looking statements. These statements may be identified by words such as “expect”, “should”, “could”, “shall” and similar expressions. Wolters Kluwer cautions that such forward-looking statements are qualified by certain risks and uncertainties that could cause actual results and events to differ materially from what is contemplated by the forward-looking statements. Factors which could cause actual results to differ from these forward-looking statements may include, without limitation, general economic conditions; conditions in the markets in which Wolters Kluwer is engaged; behavior of customers, suppliers, and competitors; technological developments; the implementation and execution of new ICT systems or outsourcing; and legal, tax, and regulatory rules affecting Wolters Kluwer’s businesses, as well as risks related to mergers, acquisitions, and divestments. In addition, financial risks such as currency movements, interest rate fluctuations, liquidity, and credit risks could influence future results. The foregoing list of factors should not be construed as exhaustive. Wolters Kluwer disclaims any intention or obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.