Nancy McKinstry - At Barrons
In the news: Unleashing the power of AI
Wolters Kluwer's CEO Nancy McKinstry sat down with Barron's for the "At Barron’s" podcast to talk about the trust in our brands. She explains how professionals - from doctors to lawyers, accountants, and others - can boost productivity and decision-making in their daily work, thanks to Wolters Kluwer's decade-long focus on AI-powered expert solutions, such as robotic process automation and predictive analytics.

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Nancy McKinstry fireside chat - AI in the professional workspace

Watch: a fireside chat with CEO Nancy McKinstry

At Wolters Kluwer, we’ve been experimenting with large language models (LLMs) for several years. With generative AI, they’ve come to be on everybody's mind - no matter in which field you work. 
This has spurred a tremendous amount of interest from our customers to work with us, and it’s spurred a lot of creativity within our teams.

Focus on responsible AI

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Artificial intelligence is used in several of our products where it benefits human experts working in complex professional fields. 

We use natural language processing (NLP), machine learning (ML), deep learning (DL), and virtual assistants (bots) in many of our solutions in order to augment and streamline customer workflows and provide new or improved insights. We also deploy other advanced technologies, such as digital twins and robotic process automation (RPA), to the benefit of customers.

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We’re committed to developing artificial intelligence in an ethical and responsible manner.

We’ve developed Responsible Artificial Intelligence Principles that incorporate key principles such as privacy and security, transparency and explainability, governance and accountability, fairness, non-discrimination, and human-centeredness. 

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We see advanced technologies, such as Artificial Intelligence (AI), as helping address tomorrow’s challenges. 

Want to learn more about where we see things heading? Reach out to us!

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