Helseoktober 14, 2024

Innovative partnerships: Pioneering solutions to increase clinician satisfaction

Female african american doctor having a stressful medical consulting discussion on a phone call in a hospital clinic office

Healthcare tech partnerships aim to address provider workflow efficiency needs without overloading tools and adding to professional burnout.

Complex workflows contribute to healthcare burnout

Healthcare professional burnout is a well-documented and studied concern in the healthcare industry, affecting up to 52% of healthcare workers according to some estimates.

While many factors – from unmanageable workloads, to feeling underappreciated and facing difficult patient expectations – are cited as contributing causes to healthcare professional burnout, many workers note that dissatisfaction with healthcare technology and systems also create undue stress. According to research from the AMA, physicians are spending an average 36.2 minutes on the electronic health record (EHR) per patient visit, even though most primary care visits are scheduled for 30-minute time slots. “EHR time burden, and the burnout associated with this burden, represent a serious threat” to the healthcare workforce, the study asserts.

The opportunity to streamline digital processes can help combat clinician dissatisfaction in addition to improving overall workflow efficiency.

UpToDate: Focusing on partnerships for better alignment

In the face of burnout and margin pressure, building efficiency is top-of-mind for most hospitals and health systems. But when accounting for entrenched workflows, IT leaders have to consider how much they are helping providers and other healthcare professionals as adding more and disparate tools to their existing system can disrupt workflow and further professionals’ frustration and burnout.

This has long been a concern for Wolters Kluwer Health and its UpToDate® clinical decision support solution. As UpToDate is a market-leading resource that many clinicians already consult at the point of care, its leadership wanted to find new and innovative ways to make its globally trusted clinical guidance available to healthcare professionals without contributing additional clicks, screens, logins, or burden to their daily workflow.

At the HLTH 2024 conference, Wolters Kluwer will announce ways UpToDate is offering better alignment and better insights by evolving to bring more value, both by adding its own enhancements and by partnering with organizations that are driving innovations and can layer new functionality into existing workflows to help reduce burnout.

Using AI to improve EHR performance

UpToDate has been dedicated to the responsible development of AI-enhanced decision-making tools that address vital and complex industry needs while mitigating risks to patient safety and protecting the integrity of our clinical content.

Recognizing the value of responsible AI-powered clinical tools, UpToDate is partnering with Wellsheet cloud-based EHR user interface application to provide users with streamlined access to critical patient care and decision support information within their existing EHR workflows and help reduce clinician burden.

Wellsheet integrates directly with existing EHRs and employs an intuitive, predictive interface to simplify access to relevant patient data and other pertinent information, resulting in:

  • EHR optimization: Reducing cognitive load by presenting actionable insights and data in an easy-to-navigate format.
  • Real-time data access: Improving efficiency by surfacing the most relevant data at the point of care.
  • Improved patient outcomes: Minimizing the time clinicians spend searching for critical data helps lead to better clinical outcomes and reduced burnout.

“Our health system customers are continually looking for ways to provide easier access to our trusted evidence-based content within their clinical workflows,” says Jason Burum, Vice President and General Manager, Provider Segment for Clinical Effectiveness at Wolters Kluwer Health. “This collaboration with Wellsheet is a direct response to that feedback, making our content directly available to clinicians within the patient chart. Clinicians trust the UpToDate brand for the quality and rigor of its clinical content and can rest assured the information is coming directly from the source.”

Streamlining clinical documentation

UpToDate is also partnering with Abridge AI-powered clinical conversation platform to streamline the creation of medical notes.

Abridge integrates with existing EHR systems to transform real-time patient-clinician conversations into structured notes within the workflow. By partnering with UpToDate, the new functionality will add AI-generated suggested links to the latest, evidence-based UpToDate content within these clinical note drafts, accessible to the clinician without ever having to leave their documentation workflow.

“Abridge’s efficient, AI-generated note drafts will now be bolstered by UpToDate’s evidence-based resources, relied upon by millions of clinicians,” says Greg Samios, CEO of Clinical Effectiveness for Wolters Kluwer Health. “This integration will further transform the clinical workflow in an intuitive, contextual, and responsible manner to help reduce administrative burden while improving patient experiences.”

Bringing trusted, evidence-based clinical decision support from UpToDate directly into the clinician workflow can help save time and support a more streamlined clinician-patient experience. Wolters Kluwer and UpToDate will continue to explore more of these industry partnerships to accelerate the next generation of clinical decision support and responsible AI.

To learn more about new healthcare tech partnerships, meet with a representative at HLTH.

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