WebbinariumHälsa

Closing Care Gaps Conversational AI

Recorded on September 27, 2023
45mins Online
Diversity gaps in health and wellness conversational AI can impact patient engagement and the completion of care. Ensuring equity in voice technology is vital for better outcomes.

Diversity gaps in health and wellness conversational AI can impact patient engagement and the completion of care. Ensuring equity in voice technology is vital for better outcomes.

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Freddie Feldman voice artist
Freddie Feldman
Director of Voice and Conversational Interface, Clinical Effectiveness, Wolters Kluwer Health
Freddie Feldman leads a team of voice and conversational designers, builders, and testers focused on creating engaging IVR phone calls that engage patients and members for better outcomes and care plan adherence.
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Young pharmaceutic seller explaining something to doctor in hospital

Align teams with clinical decision support

When you care for patients, the stakes are high and every decision counts. You need the best evidence and clinical guidance at your fingertips to answer even the most complex questions with confidence.
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