What happens once my order is submitted?
Orders are processed within 1-2 business days after submission. The designated CCH iFirm administrator will receive an email from Wolters Kluwer with the login instructions for accessing your new CCH iFirm site.
What are my training options?
Private training & consulting
The best option for your firm is to invest in private training and consultation to get started with CCH iFirm. This will provide your firm with support from our professional services team.
If private training and consulting has been purchased, your client trainer from the professional services team will contact you via email to arrange a kick-off call to discuss your training plan.
To prepare for your kick-off call select your champion team. Your champion team should consist of individuals who will be responsible for implementing configurations and workflow decisions. Partners and managers championing the project should be included in every call as their involvement is critical to a successful implementation.
Self-paced learning
Wolters Kluwer is pleased to offer complimentary a self-paced learning option:
- Register for a CCH iFirm webinar on demand (WOD)
Additional resources
The following resources are available to provide additional support:
- CCH iFirm help centre
- ehub video tutorials (accessed from the right-hand panel within CCH iFirm)
- Register for a CCH iFirm webinar on demand (WOD)