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Tax & AccountingAugust 30, 2024

Service Tax and Its Recent Implications on the Logistics Industry

By:Pugaleshwaran Raja Kumaran

Table of contents


Introduction

Service tax is an indirect tax imposed on specific services, with service providers being responsible for collecting and remitting the tax to the Royal Malaysian Customs Department (RMCD). The recent amendments to the service tax regulations, which now includes logistics services, have brought the tax back into the public spotlight despite its introduction in September 2018.

Amendments to the Service Tax Policy for Logistics Services

The RMCD has announced several improvements to its service tax policy for logistics services in Service Tax Policy No. 4/2024 dated 29th March 2024. These changes aim to:

Eliminate double taxation Eliminate cascading effects in the logistics supply chain Provide tax exemptions for export-oriented companies

The Ministry of Finance (MOF) has refined the scope of service tax exemptions to alleviate the direct impact on people's living costs and the cascading tax incidences in the logistics sector. The Government aims to mitigate the tax's effect on people's cost of living and maintain the competitiveness of the nation's service sectors by providing service tax exemptions for logistics sector and maintenance services. To further preserve the country's competitiveness, the Government will also not impose service tax in free zones.

Additional Service Tax Exemption Scope for Logistics Sector

In order to ease the tax impact on daily logistics operating activities, and ultimately the consumers, the Government has agreed on the following:

  • Amendments to Group J: Logistics Services in First Schedule, Service Tax Regulations 2018, whereby Item 1(a) in relation to logistics services, and Item 1(b) pertaining to delivery or distribution or transporting services have been merged into a single item.

    By combining these two items into one, the exemption scope for Business-to-Business (B2B) activities has widened, whereby logistics service providers classified under Item 1(a) are now no longer required to incur service tax for acquiring delivery, distribution or transporting services that previously had been listed under Item 1(b).

    Prior to this amendment, logistics service providers under Item 1(a) were entitled to tax exemptions for acquiring services under the same item only.

  • All services under Group J: Logistics Services provided in or between Special Area / Designated Area, between Special Area and Designated Area, or vice versa are not subject to service tax, except for Customs Agent services which remains taxable for service tax.

Special Areas include:

  • Any Free Zone under Subsection 2(1) of the Free Zones Act 1990;
  • Any Licensed Warehouse under Section 65 of the Customs Act 1967;
  • Any Licensed Manufacturing Warehouse under Section 65A of the Customs Act 1967; and
  • Joint Development Area under Section 2 of the Malaysia – Thailand Joint Authority Act 1990.

Free Zone means any part of Malaysia declared under the provisions of Subsection 3(1) of the Free Zones Act 1990 to be:

  • A Free Commercial Zone; or
  • A Free Industrial Zone.

The following are the Free Zones in Malaysia:

No Free Commercial Zone Free Zone Authority
1 Stulang Laut, Johor Majlis Bandaraya Johor Bahru
2 Pelabuhan Pasir Gudang, Johor Johor Port Berhad
3 Pelabuhan Tanjung Pelepas, Johor (Fasa I) Pelabuhan Tanjung Pelepas Sdn Bhd
4 Terminal 2, Pelabuhan Johor, Pasir Gudang, Johor Johor Port Berhad
5 Tanjung Langsat, Johor Bahru, Johor Johor Corporation
6 Senai Airport City, Mukim Tebrau, Johor Senai Airport City Sdn Bhd
7 Lapangan Terbang Antarabangsa Sultan Ismail, Johor Senai Airport Terminal Services Sdn Bhd
8 Rantau Panjang, Kelantan Majlis Daerah Pasir Mas
9 Pengkalan Kubor, Kelantan Majlis Daerah Tumpat
10 Dermaga Air Dalam, Pulau Pinang Suruhanjaya Pelabuhan Pulau Pinang
11 Kargo MAS, Pulau Pinang Malaysia Airports Holdings Berhad
12 Kompleks Kargo Udara Kedua (KKUK), Pulau Pinang Malaysia Airports Holdings Berhad
13 North Butterworth Container Terminal (NBCT) Suruhanjaya Pelabuhan Pulau Pinang
14 Bukit Kayu Hitam, Kedah Majlis Daerah Kubang Pasu
15 Pekan Bukit Kayu Hitam, Kedah Majlis Daerah Kubang Pasu
16 Pelabuhan Utara, Selangor Lembaga Pelabuhan Klang
17 Pelabuhan Barat, Selangor Lembaga Pelabuhan Klang
18 Pelabuhan Selatan, Selangor Lembaga Pelabuhan Klang
19 Port Klang Free Zone (PKFZ), Selangor Port Klang Free Zone
20 MILS Logistik Hub, Selangor Meriah Selalu Sdn.Bhd. (sebelum ini dikenali sebagai MISC Integrated Logistics Sdn. Bhd.)
21 Lapangan Terbang Antarabangsa Kuala Lumpur Malaysia Airports Holdings Berhad
22 Tasik Kenyir, Terengganu Lembaga Kemajuan Terengganu Tengah (KETENGAH)
23 Pulau Layang-Layang
24 Pelabuhan Kuantan, Pahang Lembaga Pelabuhan Kuantan
No Free Industrial Zone Free Zone Authority
1 Pelabuhan Pasir Gudang, Johor Johor Port Berhad
2 Pelabuhan Tanjung Pelepas, Johor (Fasa I) Pelabuhan Tanjung Pelepas Sdn Bhd
3 Pelabuhan Tanjung Pelepas, Johor (Fasa II) Pelabuhan Tanjung Pelepas Sdn Bhd
4 Pelabuhan Tanjung Pelepas, Johor (Fasa II) Pelabuhan Tanjung Pelepas Sdn Bhd
5 Pusat Petrokimia dan Industri Maritim Tanjung Bin (Fasa I) Johor Port Berhad
6 Lapangan Terbang Antarabangsa Sultan Ismail, Johor (Senai Airport Free Industrial Zone -SAFIZ) Senai Airport Terminal Services Sdn Bhd
7 Senai Airport City Fasa Satu, Mukim Senai, Johor Senai Airport City Services Sdn Bhd
8 Senai Airport City, Mukim Tebrau, Johor Senai Airport City Sdn Bhd
9 Batu Berendam, Melaka (Fasa I) Invest Melaka Berhad
10 Batu Berendam, Melaka (Fasa II) Invest Melaka Berhad
11 Batu Berendam, Melaka (Fasa III) Invest Melaka Berhad
12 Tanjung Kling, Melaka Invest Melaka Berhad
13 Seberang Perai, Pulau Pinang Majlis Perbandaran Seberang Perai
14 Bayan Lepas, Pulau Pinang (Fasa I) Majlis Bandaraya Pulau Pinang
15 Sama Jaya, Kuching, Sarawak Kementerian Perdagangan Antarabangsa dan Industri, Terminal Perindustrian dan Pembangunan Usahawan Sarawak (MINTRED)
16 Jelapang, Perak Majlis Bandaraya Ipoh
17 Kinta, Perak Majlis Bandaraya Ipoh
18 Sungai Way, WPKL Majlis Bandaraya Petaling Jaya
19 Ulu Klang, WPKL Majlis Perbandaran Ampang Jaya
20 Port Klang Free Zone (PKFZ) Port Klang Free Zone Sdn Bhd
21 Telok Panglima Garang Majlis Daerah Kuala Langat
Furthermore, Designated Areas include:
Tioman Labuan Langkawi
  • Exemption for ocean freight charges for all goods delivered by sea mode, limited to these routes / destinations:
    • Peninsular Malaysia to Sabah / Sarawak / Labuan;
    • Sabah / Sarawak / Labuan to Peninsular Malaysia; and
    • Between Sabah, Sarawak and Labuan.

These enhancements are additions to the widening of service tax exemption scope for logistics sectors as announced on 11th March 2024.

Additional Service Tax Exemption Scope for Maintenance Services

The Government has also agreed to provide service tax exemptions for maintenance services for the following items:

Maintenance services related to land or buildings for residential purposes provided by developers, joint management bodies or resident associations


Repairs of residential buildings



Sinking funds

With this, all maintenance and repair services at residential premises such as roof upgrades or for any items and/or fixtures attached to or part of the residential premise’s structure such as lifts, air conditioners and water heaters are not subject to service tax.

The service tax rate’s increase from 6% to 8% that came into effect on 1st March 2024 is concentrated on services that are discretionary in nature and B2B activities that do not directly impact the people. The increase does not involve key essential services that are part and parcel of people’s lifestyle such as food and beverage, telecommunications and vehicle parking.

Service Tax Policy No. 4/2024 has been amended on 23rd August 2024 as follows:

All services under Group J: Logistics Services provided within and between Special Areas / Designated Areas or between a Special Area and a Designated Area or vice versa are not subject to service tax.

However, logistics services provided by any person whose principal place of business is located in Malaysia and who provides logistics services in a Designated Area or in a Special Area or any person whose principal place of business is located in a Designated Area or in a Special Area who provides logistics services to customers whose principal place of business is located in Malaysia are subject to service tax.

Tax Treatment on Export and Import Activities

Service Change in Service Tax Treatment
International freight (ocean / air) – store door service

Delivery services provided within Malaysia that are connected to international freight under a store door service are granted services tax exemption subject to the following conditions:

  • The logistics company sells both international freight and landside delivery service components.
  • Landside delivery services are included within the bill of lading / airway bill.
  • Single service provider providing door-to-door logistics services i.e., third-party service providers (3PL) or fourth-party service provider (4PL) for shipments from a place outside Malaysia directly to a place within Malaysia or from a place within Malaysia directly to a place outside Malaysia.
  • Single service provider to issue a single invoice for logistics services from consignor to consignee (single billing invoice).
  • The goods delivered / exported / imported using the same airway bill / bill of lading / consignment note from consignor to consignee.
Port and terminal charges With the reinstatement of service tax exemption for services performed within and between Special Areas and Designated Areas, services that are provided within a port or terminal are eligible for service tax exemption (with the exception of Customs clearance charges, which remain subject to service tax at 6%).
Cross border trucking This is now eligible for service tax exemption provided there is a single transport service from a place in Malaysia to place outside Malaysia or place outside Malaysia to place in Malaysia. The transport is covered under consignment note (CN) and the entire transport service is invoiced in a single invoice.
Transit activities Delivery, distribution or transportation of goods which arrives at the Malaysian Customs port or airport for the purposes of transit until the goods are transported out of Malaysia, are not subject to the tax.
Warehouse services

Logistics company which provides warehouse services within warehouses that are all located in Special Areas.

The services provided within and between Special Areas and Designated areas such the Free Industrial Zones (FIZ), Regional Distribution Centers, Free Commercial Zones (FCZ) or Licensed Manufacturing Warehouse (LMW) have been reinstated as exempt from service tax.

Multi-consolidate hub

Logistics company which provides services relating to import, consolidation and re-export at its facility in designated Special Area.

With the expansion of exemption from service tax on logistics services related to transit activities, these hub services are eligible for service tax exemption.

Recommendations to Use the Following Incoterms in Contracts or Terms of Sale

All logistics services rendered for import or export shipments including logistics management services, warehousing or warehousing management services, freight forwarding services, haulage, Customs agent, port or airport services, shipping services (domestic), aviation services or cold chain facilities services that are borne fully by the foreign supplier or foreign buyer will not be subject to tax as the logistics service providers will be invoicing / billing the foreign importer or exporter. To benefit from this exemption, businesses are encouraged to utilize the following Incoterms in contracts or terms of sales:

  • For exports using the Incoterms Free Carrier (FCA): The Malaysian seller / exporter is responsible for export Customs clearance and delivering the goods to the carrier at the specified place of delivery. The seller is only responsible for loading the goods if their place of business is the same as the delivery location. The foreign buyer / importer assumes all risks and responsibilities, including all logistics services from the factory / warehouse to their own premises. Since the foreign buyer is responsible for logistics services, even if they use local service providers, no service tax is levied on the services rendered in this transaction.
  • For imports using Incoterms Delivered at Place (DAP): When using DAP for importing goods, the foreign seller / exporter is responsible for delivering the goods to the specified destination, ready for unloading. All risks and costs up to unloading are borne by the seller. However, the Malaysian buyer / importer is still responsible for import Customs clearance and duties, and other import formalities. Since the foreign seller / exporter covers the logistics costs, even if they use local service providers, no service tax is levied on the services rendered in this transaction.

Threshold Value for Sales and Service Tax (SST) Registration

The threshold value for service tax registration for taxable persons providing logistics services is RM500,000 over a 12-month period. Service providers who exceed this prescribed threshold value of taxable services are required to register under the Service Tax Act 2018. The application for registration must be submitted to the RMCD not later than the last day of the following month. Once registered, the registered persons are obligated to collect, file and pay the taxes to the RMCD regularly.

Penalties for Non-Compliance

Failure to submit SST returns Failure to satisfy SST dues
  • A fine up to RM50,000;
  • A prison term of up to 3 years; or
  • Both the fine and imprisonment.
  • A fine amounting to RM50,000;
  • Imprisonment for up to 3 years; or
  • Both.
Furthermore, penalties will be imposed for late payments. Below is a tabulation of the penalty rates charged for varying durations of late payments:
Late Payment Duration Penalty Rate
1 - 30 days 10%
31 - 60 days 15%
61 - 90 days 15%
91 days and above Maximum 40%

Conclusion

The attention for service tax compliance should increase following the implementation of e-Invoicing. For goods sold by a foreign seller to a Malaysian buyer, in other words for importation of goods, the reference number of Customs Form No. 1 (K1) “Declaration of Goods Imported” is required to be stated in an e-Invoice. With real-time data and an informative database, the tax authority can now swiftly carry out audits and identify discrepancies, abnormal and peculiar transactions or even potential frauds through the e-Invoicing model as it provides a clear audit trail with improved traceability. What’s more, the Inland Revenue Board of Malaysia (IRBM) had made it clear since the start that pursuant to Section 138(4)(aa) of the Income Tax Act 1967, e-Invoicing information will be shared with the RMCD. Therefore, businesses are advised to pay heed to the service tax compliance requirements as they are required to include the necessary particulars under the applicable laws, rules and regulations of the Sales and Service Tax Act 2018 for e-Invoicing purposes and to avoid imposition of multifold penalties.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

Pugaleshwaran Raja Kumaran
Executive Director, Tax at ThinkTx Consultants Sdn Bhd.
Pugaleshwaran Raja Kumaran is the Executive Director, Tax at ThinkTx Consultants Sdn Bhd. He provides clients with a full range of taxation services from corporate and personal tax advice to estate planning and special taxation litigation support. His focus area also includes expatriate tax compliance, planning and advisory. Additionally, he manages all manner of engagements from complex high-stake deals to single transactions and multi-jurisdictional matters.
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