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Tax & AccountingJanuary 31, 2025

Moving to the cloud: are these 3 myths holding your accounting firm back?

Table of contents


Introduction

Although many accounting practices across the ANZ region have already well and truly made the shift to cloud software to manage all aspects of their practice, including jobs, invoicing, reporting, tax preparation, documents, signatures and client communications, there are common myths or misperceptions that are still holding firms back from making the move.

Whether you are still on a full desktop or hybrid setup, the following guide walks through the common myths vs reality of moving to 100% cloud-based accounting practice software.

Common cloud myths

1. Lack of resources, time and people to integrate new technologies

As firms struggle to keep up with client demands and time pressures, the prospect of moving to a cloud software system can feel overwhelming for firms. One of the most pervasive myths is that firms lack the resources, time, and personnel to effectively integrate and manage the new cloud technologies. innovations.

However, the reality is quite different. Modern cloud solutions are designed to be user-friendly and require minimal IT resources for implementation and management.

Reputable cloud solution providers, such as Wolters Kluwer, offer comprehensive training, support, and implementation services with a dedicated and experienced consultant guiding firms through the process step by step and accelerating the learning curve for staff. This ensures that firms can seamlessly onboard and utilise these systems. The initial investment of time pays dividends in long-term efficiency and productivity, making the transition smoother and less resource-intensive than anticipated.

We had a dedicated consultant who was phenomenal through our implementation process. Training methods were fantastic and helped the transition process. We absolutely felt supported and have found the CCH iFirm team to be very, very responsive. With our previous software provider it might take them a week or two to get back to us. With CCH iFirm it’s just a couple of hours.
Kelly Peters, Managing Director, Macpherson Peters

2. Our current systems are good enough

In today’s fast-paced business environment, it is easy to fall into the trap of thinking that the status quo is sufficient. Many practices believe their current systems, which have served them for years, are good enough and that the hassle of moving does not outweigh the benefits. Others may feel it is better to wait and see for their current provider to offer a full-cloud system.

However, this myth can lead to missed opportunities and inefficiencies that impact a firm’s ability to serve clients effectively and potential impact to profit margins. Cloud tools and technologies are not just upgrades. They are game changers where transformation directly impacts a firm's efficiency and client satisfaction.

  • Streamline workflows through interconnected apps and data sync. For example, automation of tasks means that something that once required several manual steps and approvals, can now be completed with a few clicks. With more capacity, your firm can take on more work. Having your data flow through the one platform (vs multiple different vendors / software systems) can enable further efficiencies. Choosing a partner not a product is a key consideration.
  • Reduce errors with less manual data entry with automate data sync or roll forward.
  • Improve collaboration with centralised access to client details, documents and information.
  • Improve visibility of all aspects of the practice, such as jobs/status, revenue, profit, and productivity, enabling better business management.
  • Reduced costs associated with server / IT maintenance.
  • Engage and retain staff with the ability to offer work from home / flexible work – a key strategy that firms are employing to combat talent challenges in the industry (2025 Future Ready Accountant report, Wolters Kluwer)

Settling for your current system comes with an opportunity cost of lost revenue, lower profit margins, and the inability to grow or scale your practice. Embracing modern tools and the power of the platform is not just about keeping up with the times; it is about positioning your accounting practice for sustained success.

The adoption of CCH iFirm has fundamentally transformed our approach to workflow management. It has provided a clearer capture of work in progress (WIP), which has consequently allowed us to enhance our billings.
Sandeep Singh, Director, AstuteMed

3. The move will be costly and too disruptive to business

Despite the popularity of cloud solutions, several misconceptions persist about their financial viability and disruption to business. The perception that cloud solutions are prohibitively expensive often stems from the initial investment required to transition from traditional on-premise infrastructure to cloud-based platforms. This upfront cost can include expenses related to data migration, training, and the implementation of new systems which also disrupts day to day business operations.

Business disruption can be kept to a minimum with a robust implementation plan that is tailored to your practice. This means that, for example, staff can be trained on invoicing when invoicing work is typically done.

And while it is true that there is an initial investment involved in adopting cloud solutions, the long-term cost savings and efficiencies gained far outweigh these expenses. Here are three key reasons why cloud solutions are a cost-effective choice: 

  1. Elimination of costly on-premise servers: Maintaining on-premise servers requires significant capital expenditure, including the costs of hardware, software, and the physical space to house the servers. Additionally, there are ongoing expenses for power, cooling, and IT staff to manage and maintain the infrastructure. Cloud platforms eliminate these costs by providing a virtual infrastructure that is managed by the cloud service provider.
  2. Scalable pricing models: One of the most compelling advantages of cloud solutions is their scalable pricing models. Firms only pay for the resources they use, which allows for greater flexibility in managing budgets. This model means that firms can scale their usage up or down based on their needs, avoiding the over-provisioning and under-utilisation that often occurs with on-premise solutions.
  3. Reduction in maintenance costs: Cloud service providers manage the maintenance and updates of the infrastructure, which reduces the burden on internal IT teams. This not only lowers maintenance costs but also ensures that firms always have access to the latest technology and security updates. The automation and streamlined workflows provided by cloud solutions further contribute to operational efficiencies and cost savings.
In moving to the cloud with CCH iFirm, not only have we calculated a minimum reduction of 50% of our technology overheads and retiring hardware we have had to own and manage, the efficiency and productivity benefits has continued to deliver positive results for us.
Troy Johnson, Partner, Hartmann-Cox Chartered Accountants

Strategic benefits of cloud-based accounting practice software

Beyond the direct cost savings, cloud solutions offer several strategic benefits that can enhance a firm's overall profitability and competitiveness:

  • Enhanced productivity enabling revenue/profit growth: By automating routine tasks and streamlining processes, cloud software enables accounting firm staff to focus on higher-value activities or take on additional revenue generating work. This leads to increased revenue and better utilisation of resources. 
  • Scalability and flexibility: Cloud platforms offer scalability, allowing businesses to easily adjust their resources based on demand. This flexibility ensures that firms can grow and adapt without the need for significant additional investments in infrastructure.
  • Staff engagement with remote access and enhanced collaboration: Cloud solutions facilitate seamless collaboration among employees, regardless of their location – which is a must in a post-pandemic landscape where employees expect some flexibility and ability to work from home. With access to shared resources and real-time data, teams can work more efficiently and make informed decisions faster.
  • Better resource allocation: By reducing the need for significant capital investment in IT infrastructure, firms can allocate funds to other strategic initiatives, such as research and development, marketing, or expanding their product offerings.

Conclusion

By embracing a full cloud software system, accounting firms can unlock new levels of productivity, flexibility, and cost savings, driving greater success and growth. So, take the leap and transform your practice with the power of the cloud. At Wolters Kluwer, our cloud-native CCH iFirm platform is powering thousands of firms around the globe, enabling better business decisions, improved compliance margins and revenue growth.

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