Survey insights reveal AI’s central role, addressing pain points, and driving better care outcomes.
HIMSS 2025 was a dynamic gathering where healthcare leaders, innovators, and decision-makers convened to address some of the most pressing challenges facing the industry today. From improving care delivery to addressing systemic inefficiencies, this year’s event offered a clear snapshot of healthcare’s shifting priorities and opportunities.
One unifying theme emerged above all others—artificial intelligence (AI). Several attendees shared their perspectives on the topic through a survey at the Wolters Kluwer booth, and nearly half of respondents identified AI as the single most important topic of interest. While AI was a central focus, the survey also highlighted critical pain points echoing across the industry. Interoperability, clinician burnout, and reducing administrative burdens were identified as key challenges by participants.
For health systems in particular, enhancing the patient experience emerged as another key priority, reflecting a strong commitment to improving patient-centric models that drive engagement, satisfaction, and overall care outcomes.
