From vision to execution: Embedded intelligence and agentic automation redefine tax and accounting workflows
Tax & AccountingOctober 20, 2025
Wolters Kluwer opens CCH Connections: User Conference, showcases agentic AI future with CCH Axcess Expert AI
Minneapolis – October 20, 2025 – Wolters Kluwer Tax & Accounting proudly opens its 21st annual CCH Connections: User Conference, one of the largest industry gatherings of tax, accounting, and audit professionals at the Manchester Grand Hyatt® San Diego. This premier technology event sets the stage for transformative change, featuring a dynamic lineup of keynote speakers and hands-on showcases of the latest advancements in artificial intelligence (AI) and advisory services.
This year marks a pivotal moment for the profession, as Wolters Kluwer accelerates its Expert AI strategy, expanding capabilities across tax, audit, firm management, and advisory. Following last week’s launch of CCH Axcess Expert AI, the company unveils its vision for the Agentic Era—a future where AI agents orchestrate workflows, reason across processes, and deliver value at scale.
Drawing on deep industry insight and global trends, Marx will illustrate how Expert AI capabilities—now seamlessly embedded within the CCH Axcess platform—move beyond automation to deliver true orchestration of complex workflows, actionable intelligence, and elevated client service. He will advocate for a future where firms harness agentic AI not just to streamline operations, but to unlock new levels of strategic value and competitive advantage.
Marx will emphasize the critical importance of building a secure, connected digital core and embedding responsible AI principles at every stage—ensuring that innovation is always paired with trust, transparency, and human oversight. His keynote will inspire attendees to embrace continuous reinvention, positioning their firms to lead in a rapidly evolving marketplace.
Throughout the conference, attendees will gain a firsthand perspective on how CCH Axcess Expert AI is redefining productivity and efficiency, setting a new standard for intelligent accounting. Marx’s keynote will set the tone for a week focused on innovation, collaboration, and actionable strategies—empowering professionals to thrive in the Agentic Era.
Building on this vision, interactive technology demonstrations will immerse attendees in real-world scenarios powered by CCH Axcess Expert AI. These sessions will showcase how the platform’s agentic capabilities seamlessly integrate across tax, audit, firm management, and advisory workflows—automating routine tasks, orchestrating complex processes, and surfacing actionable intelligence. The objective is for attendees to leave with a clear understanding of how CCH Axcess Expert AI can drive meaningful results and return on investment (ROI) for their firms.
The conference will feature a pivotal joint presentation by industry leaders Cathy Rowe, SVP and Segment Leader, U.S. Professional Market, and Brian Diffin, EVP and CTO, Global Technology at Wolters Kluwer Tax & Accounting. They will explore how CCH Axcess Expert AI brings Wolters Kluwer’s strategy to life, illustrating the benefits of unified intelligence and agentic automation across the customer journey. Attendees will be offered insight into how agentic AI and orchestrated agents are transforming tax, audit, firm management, and advisory workflows—boosting productivity, uncovering new revenue opportunities, and enhancing operational performance.
In addition to this session, other renowned experts will share insights on the future of tax and accounting, effective leadership in a digital age, and strategies for navigating regulatory change. These discussions will equip attendees with actionable knowledge to streamline workflows, improve profitability, and prepare firms to meet the challenges and opportunities of a dynamic industry.
This year marks a pivotal moment for the profession, as Wolters Kluwer accelerates its Expert AI strategy, expanding capabilities across tax, audit, firm management, and advisory. Following last week’s launch of CCH Axcess Expert AI, the company unveils its vision for the Agentic Era—a future where AI agents orchestrate workflows, reason across processes, and deliver value at scale.
Keynote Highlight: A Unified Vision for AI in Tax & Accounting
In his keynote address, Jason Marx, CEO of Wolters Kluwer Tax & Accounting, will challenge attendees to rethink what’s possible for the profession in the age of agentic AI and cloud-first innovation. A visionary CEO driving intelligent transformation across global tax and accounting platforms, Marx will offer a forward-looking perspective on how technology is fundamentally reshaping the landscape of tax, audit, firm management, and advisory.
Drawing on deep industry insight and global trends, Marx will illustrate how Expert AI capabilities—now seamlessly embedded within the CCH Axcess platform—move beyond automation to deliver true orchestration of complex workflows, actionable intelligence, and elevated client service. He will advocate for a future where firms harness agentic AI not just to streamline operations, but to unlock new levels of strategic value and competitive advantage.
Marx will emphasize the critical importance of building a secure, connected digital core and embedding responsible AI principles at every stage—ensuring that innovation is always paired with trust, transparency, and human oversight. His keynote will inspire attendees to embrace continuous reinvention, positioning their firms to lead in a rapidly evolving marketplace.
Throughout the conference, attendees will gain a firsthand perspective on how CCH Axcess Expert AI is redefining productivity and efficiency, setting a new standard for intelligent accounting. Marx’s keynote will set the tone for a week focused on innovation, collaboration, and actionable strategies—empowering professionals to thrive in the Agentic Era.
Innovation in Action
Building on this vision, interactive technology demonstrations will immerse attendees in real-world scenarios powered by CCH Axcess Expert AI. These sessions will showcase how the platform’s agentic capabilities seamlessly integrate across tax, audit, firm management, and advisory workflows—automating routine tasks, orchestrating complex processes, and surfacing actionable intelligence. The objective is for attendees to leave with a clear understanding of how CCH Axcess Expert AI can drive meaningful results and return on investment (ROI) for their firms.
Leadership Perspectives
The conference will feature a pivotal joint presentation by industry leaders Cathy Rowe, SVP and Segment Leader, U.S. Professional Market, and Brian Diffin, EVP and CTO, Global Technology at Wolters Kluwer Tax & Accounting. They will explore how CCH Axcess Expert AI brings Wolters Kluwer’s strategy to life, illustrating the benefits of unified intelligence and agentic automation across the customer journey. Attendees will be offered insight into how agentic AI and orchestrated agents are transforming tax, audit, firm management, and advisory workflows—boosting productivity, uncovering new revenue opportunities, and enhancing operational performance.
In addition to this session, other renowned experts will share insights on the future of tax and accounting, effective leadership in a digital age, and strategies for navigating regulatory change. These discussions will equip attendees with actionable knowledge to streamline workflows, improve profitability, and prepare firms to meet the challenges and opportunities of a dynamic industry.
Frequently Asked Questions
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What is CCH Axcess Expert AI and how does it benefit tax and accounting professionals?CCH Axcess Expert AI is Wolters Kluwer’s latest innovation in agentic AI, designed to orchestrate workflows, automate routine tasks, and surface actionable intelligence across tax, audit, firm management, and advisory services. It moves beyond traditional automation by embedding intelligence directly into processes, helping professionals improve productivity, uncover new revenue opportunities, and deliver elevated client service.
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What is meant by the “Agentic Era” introduced at the User Conference?The “Agentic Era” refers to a future where AI agents not only automate tasks but also reason across processes, make decisions, and deliver strategic value at scale. This concept was introduced by CEO Jason Marx during his keynote, emphasizing a shift toward intelligent orchestration and continuous reinvention in tax and accounting workflows.
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How does Wolters Kluwer ensure responsible use of AI in its solutions?Wolters Kluwer’s Expert AI strategy is built on responsible AI principles, including privacy-by-design architecture, model grounding, and human oversight. The company combines expert-curated content with secure, transparent AI technologies to ensure trust and reliability in its solutions—making innovation both powerful and ethical.
About Wolters Kluwer
Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide.