Drug diversion interviews must balance compliance with uncovering incidents and supporting recovery.
The investigative interview presents one of the most significant vulnerabilities in drug diversion prevention. Conducting effective interviews during drug diversion investigations is critical to confirming incidents, obtaining admissions, and supporting those who need help. However, the investigative interview also presents obstacles, balancing confrontation with compassion. Join seasoned investigator Russ Nix as he shares over 25 years of experience in criminal and healthcare drug diversion investigations.
This session will equip nurse managers, supervisors, and diversion team members with proven techniques for preparing and executing high-stakes interviews with confidence. Attendees will learn how to avoid common pitfalls, identify behavioral cues, and establish the right tone to encourage honesty while maintaining compliance.
Key takeaways:
- Identify and apply best practices for preparing and conducting drug diversion interviews, ensuring professionalism and compliance.
- Recognize pivotal moments in conversations, including behavioral cues, to guide interviews toward productive outcomes.
- Avoid common interview pitfalls and implement techniques that drive admissions, uncover trends, and support rehabilitation when appropriate.