User Academy — Provider Organizations
For users with access through their health system, hospital, clinic, or academic setting, learn how to conduct a search, review topics, earn CME and maximize other clinical tools to help in patient care.
User Academy — Healthcare Businesses
For users accessing UpToDate via a health plan, pharmacy benefit manager, life sciences organization, consultant, or other healthcare business, get started using UpToDate to help drive your business decisions.
User Academy — Individual Subscribers
Whether you're a new subscriber or a long-time user, our User Academy shows you how to conduct a search, ways to earn CME, and guidance on the features and tools within your personal subscription.
Accessing UpToDate
Whether you're accessing UpToDate from a desktop computer, tablet, or mobile device, there are multiple optimized ways to access the critical information you need at the point of care.
Certified Trainer Program
As an UpToDate Certified Trainer you become an expert user of UpToDate, gain valuable insights on UpToDate features, and become a key part of improving patient care, driving registration and increasing overall awareness of UpToDate at your organization.
Support Knowledgebase & FAQs
The UpToDate support knowledgebase is available to help you find the answers to our most frequently asked questions.
Training Videos
Access our training video library for demos of key features, accessing the UpToDate Mobile app, earning and redeeming CME/CE/CPD credit, using UpToDate Advanced Pathways and Lab Interpretation, clinical tools such as calculators, drug interactions and graphics.
Webinars
Led by Wolters Kluwer team members and industry thought leaders, our webinars give you expert insights as well as updates on solution enhancements and training opportunities.
Live Online Learning
Join us for Live and On Demand training sessions delivered by the UpToDate Client Training Team. All sessions are free to attend and are available in local languages across global time zones.
Contact UpToDate
Customer service requests
Help with log-in or user questions
I'm having trouble placing my order
Facility-wide technical issues
There is a site-wide outage
or issue at my organization
General inquiries
Questions about CME/CE/CPD, password issues, or UpToDate mobile apps