Wolters Kluwer awarded highest client satisfaction award from Black Book Research

Wolters Kluwer Health today announced that the Sentri7® clinical surveillance and Simplifi+® pharmacy compliance teams received a 2023 Black Book award for highest client satisfaction.

Wolters Kluwer was ranked among the highest-scoring hospital IT and support suppliers in the Black Book client experience polls.

The industry's largest client survey of inpatient providers was conducted by Black Book Research. The firm measured hospital user experience and clinician satisfaction and rankings represent the opinions of healthcare professionals and clinicians from more than 4,600 hospitals, 600 IDNs, 2,800 clinics, 109,000 physician practices, 250 health plans, and nearly 500,000 healthcare industry consumers.

“Black Book is committed to recognizing top performers like Wolters Kluwer Health; their Clinical Surveillance and Compliance group stands out among others in the healthcare technology industry's most robust client satisfaction database," said Doug Brown, President of Black Book Research.

Top honors for infection control and pharmacy compliance

Wolters Kluwer's clinical surveillance and compliance applications are deployed on a single platform for easy integration with EHRs or into existing workflows, while minimizing the impact on resource-strapped IT and clinical teams.

Large and small health systems scale and standardize programs for maximum impact on patient safety, quality care measures and financial performance. Sentri7 clinical surveillance and Simplifi+ pharmacy compliance applications help customers solve a wide range of healthcare challenges in departments and across facilities and health systems. Customers turn to Wolters Kluwer to help drive proactive medication interventions, standardize USP compliance, keep medication storage compliant, automate medication tray restocking as well as to get ahead of healthcare-acquired infections (HAIs) and regulatory tasks.

Wolters Kluwer Health provides trusted clinical technology and evidence-based solutions that engage clinicians, patients, researchers and students in effective decision-making and outcomes across healthcare. The division of Wolters Kluwer supports clinical effectiveness, learning and research, clinical surveillance and compliance, as well as data solutions.