Welcome to our support center
In this section, you can find information on how to use the products, the latest releases, and frequently asked questions.
FAQ
How to's
Implementation support
Instruction videos
Release notes
We’re just an email away - We're here to help
Feel free to contact us with any questions you might have. Our enthusiastic support team is here to help you choose the solution best suited to your needs.
Send us an email at [email protected].
Support & Maintenance subscription
We work on the continuous improvement of the bowtie software, with regular updates and new features. To benefit from these improvements we offer Support & Maintenance. A valid Support & Maintenance contract entitles you to the adequate and fast assistance of our support team. On top of that, the newest versions of our software will be available for you to work with.
With a valid Support & Maintenance subscription you are entitled to:
- free updates and upgrades of the software within your license type
- technical and methodological support (9 am – 5 pm CET every Monday to Friday with the exception of Dutch bank holidays)
- free license transfers to another device or another user
- free invitation to our webinars to improve your barrier-based software skills
- 10% discount on the Safety Culture & Human Factors course by Prof. Dr. Jop Groeneweg
Curious to see our latest software features? Check out the release notes.