Translating the complex healthcare jargon, codes, and terms into understandable language for members and patients
Value-based care is all about putting the patient at the center of the healthcare ecosystem, giving them access and authority to take action appropriately in order to improve their health. The medical language used in electronic health records and billing systems is complex and riddled with codes and technical jargon, making it difficult for patients to get a full picture of their health data.
By translating that data into easy-to-understand terms and descriptions in both English and Spanish, health plans and providers can ensure patients and members can effectively take action.