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Tax & AccountingNovember 26, 2024

Busting cloud technology myths: A guide for CPA firms

By: Wolters Kluwer Tax and Accounting

As CPA firms navigate an increasingly complex professional landscape, the need for streamlined, efficient, and modern tools is undeniable. Yet, myths about cloud-based solutions often hold firms back from reaching their full potential.

This article debunks six common myths about cloud technology and reveals the realities that CPA firms need to understand to stay competitive. It also highlights JC CPAs and Advisors, a forward-thinking firm that overcame these misconceptions using CCH Axcess™ Engagement and CCH Axcess™ Knowledge Coach.


Myth #1: We lack the resources, time and personnel to integrate and manage new technologies

  • Reality: Modern cloud solutions are designed to be user-friendly and require minimal IT resources for implementation and management. Automation built into these platforms reduces the reliance on manual processes, performing repetitive tasks like data roll-forwards and trial balance integration. This frees up personnel to focus on delivering strategic value and higher-quality client service. Moreover, reputable cloud solution providers, like Wolters Kluwer, offer comprehensive training, support, and implementation services. This ensures that firms can seamlessly onboard and utilize these systems without disrupting day-to-day operations. The initial investment of time pays dividends in long-term efficiency and productivity, making the transition smoother and less resource-intensive than anticipated.

Myth #2: Cloud solutions are too expensive

  • Reality: While there is an initial investment in cloud solutions, the long-term cost savings and efficiencies gained far outweigh the expenses. Cloud platforms eliminate the need for costly on-premise servers and reduce maintenance costs. Additionally, cloud solutions offer scalable pricing models, allowing firms to pay only for the resources they use. This flexibility helps firms manage their budgets more effectively and allocate funds to other strategic initiatives. Over time, the automation and streamlined workflows provided by cloud solutions lead to significant reductions in operational costs and improved profitability.

Myth #3: Our current systems are good enough

  • Reality: Modern tools streamline workflows, reduce errors, and improve collaboration, all of which directly impact a firm’s ability to serve clients efficiently. Firms relying on legacy systems risk falling behind competitors who leverage innovative technology to meet growing client demands.

Myth #4: Cloud technology is not reliable

  • Reality: Another common myth is that cloud technology is unreliable, especially during critical times. However, cloud-based solutions have proven to be highly resilient and flexible. For example, during a recent hurricane in Houston, many firms relying on traditional systems experienced significant downtime. In contrast, firms using CCH Axcess™ cloud-based solutions were able to resume operations as soon as internet connectivity was restored. This demonstrates that cloud technology can ensure seamless operation even in the face of natural disasters, providing a reliable and robust solution for business continuity

Myth #5: Cloud solutions are not secure

  • Reality: Security concerns often deter firms from adopting cloud technology. However, cloud-based solutions offer robust security measures that protect sensitive data. Integrated systems ensure that all data is securely stored and easily accessible only to authorized personnel. This not only enhances security but also improves the efficiency of managing and reviewing data. Reputable cloud providers implement advanced security protocols, including encryption, multi-factor authentication, and regular security updates, to safeguard sensitive information and maintain compliance with industry standards.

Myth #6: Established audit technologies and methodologies are outdated tools

  • Reality: Far from being outdated, the award-winning CCH Axcess Engagement and CCH Axcess Knowledge Coach solutions are dynamic, modern technology designed to address current challenges in audit and tax workflows. Additionally, the patented Knowledge-Based Audit (KBA) methodology integrates the latest professional standards and expert content, ensuring high-quality, efficient audits tailored to each client's specific risks and needs. These tools feature advanced risk-based planning, seamless roll-forwards, and compliance support, all while benefitting from the comprehensive integration offered by the power of the CCH Axcess™ platform that has been available in the marketplace since 2013. Annual updates and continuous enhancements ensure that these solutions remain at the forefront of innovation. 

A case study: JC CPAs and Advisors demonstrates the transformative power of cloud-based solutions

JC CPAs and Advisors, a firm based in Houston, Texas, with a team spread across the country, has fully embraced cloud technology and integrated workflows for enhanced efficiency. The power of the CCH Axcess cloud-based platform allows the firm to operate seamlessly, even during unexpected disruptions. For example, during a recent hurricane in Houston, many firms experienced significant downtime; however, JC CPAs and Advisors was back up and running as soon as internet connectivity was restored. This resilience was crucial in maintaining business continuity and ensuring that client services were not interrupted.

It is unmeasurable to have an entire week of work that my firm was able to do where other firms were not.
Melissa Knox, Audit Partner, JC CPAs and Advisors
Because their audit, tax, and firm management workflows are interconnected, the integration streamlines processes, reduces the time spent on administrative tasks, and allows the firm to focus more on delivering value to clients. This interconnectedness means that data flows seamlessly between different applications, eliminating the need for manual data transfers and reducing the risk of errors. For example, the integration of risk assessments with engagement software ensures that all relevant information is available in one place, making it easier to manage and review.

Flexibility and accessibility

The flexibility offered by cloud-based solutions is another significant benefit. Melissa notes that the ability to work from anywhere, whether it is from home, a coffee shop, or while traveling, has been a significant change. This flexibility not only enhances work-life balance for employees but also ensures that the firm can continue to operate efficiently regardless of location.

Training and staff retention

When it comes to training and retaining staff, Melissa says that the new generation of accountants is already tech-savvy and prefers digital solutions over traditional training methods. CCH Axcess adapts to this by providing video training resources online and within product, options that haven proven to be effective for JC CPAs and Advisors younger employees. These resources offer step-by-step guidance and allow staff to learn at their own pace, leading to better retention and understanding of complex processes.

The real-world impact of these technological advancements is evident in the firm's ability to meet client deadlines and manage a larger client base. By leveraging integrated cloud-based solutions, JC CPAs and Advisors can deliver high-quality services more efficiently, benefiting both the firm and its clients.
The speed at which Wolters Kluwer is pumping out new improvements and everything has been really exciting. There are so many things that they are creating right now. Abilities to do things faster, and better analytics, and moving through the system faster. I am excited to see what is coming next.
Melissa Knox, Audit Partner, JC CPAs and Advisors

Conclusion

JC CPAs and Advisors case study underscores the significant benefits of integrated cloud-based solutions in modern CPA firms. By embracing the power of integrated technology and methodology, this firm has not only improved its operational efficiency but also enhanced its ability to serve clients effectively.

The true power of the CCH Axcess platform lies in its ability to unify various tools and processes into a cohesive, efficient system. This integration ensures that all aspects of a firm's operations—from tax and audit to workflow management—work seamlessly together. By leveraging a single, integrated platform, firms can eliminate silos, reduce manual data transfers, and ensure that all team members have access to the most up-to-date information. This not only enhances productivity but also improves the quality of service delivered to clients.
When you have integrated software, you are spending less time going from one thing to another.
Melissa Knox, Audit Partner, JC CPAs and Advisors
As the accounting industry continues to evolve, firms that adopt and integrate advanced technological solutions will be better positioned to thrive in a competitive landscape. The power of the platform is a key driver of this success, enabling firms to operate more efficiently, respond more quickly to client needs, and deliver superior value. Take time to evaluate your current systems and consider the long-term benefits of adopting an integrated cloud-based platform, like CCH Axcess Audit – Cloud Audit Suite
Wolters Kluwer Tax and Accounting

Wolters Kluwer Tax and Accounting is a leading provider of software solutions and expertise that helps tax, accounting and audit professionals research and navigate complex regulations, comply with legislation, manage their businesses and advise clients with speed and accuracy.

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