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Tax & AccountingFebruary 12, 2025

Delighting clients: Transforming audit experiences for auditors and clients

For years, Boomer Consulting, Inc. has helped CPA firms navigate the five pillars of success which are leadership, talent, technology, process, and growth. In recent times, the global pandemic accelerated the accounting profession’s shift to remote work and cloud-based audits - changes that are here to stay. To remain competitive, firm leaders must align their technology, processes, leadership, talent, and growth strategies to support a more flexible, data-driven audit environment. But inefficiencies in audit workflows can hold firms back. When firms struggle with disconnected processes, manual tasks, and lack of automation, they risk longer engagements, lower-quality audits, and frustrated clients.

In this whitepaper, Jim Boomer discusses seven common audit workflow challenges that prevent firms from delivering the high-value, insightful audits that clients expect. The high level takeaway is that firms that embrace standardized workflows and automation are seeing measurable improvements. For example, CCH Axcess™ Audit - Cloud Audit Suite includes proven and reliable integrated audit technology and methodology that helps firms streamline their audits by eliminating inefficiencies and ensuring a more structured, compliant approach to risk assessment and audit documentation

We chose CCH Access Engagement, CCH Access Knowledge Coach, and Teamate Analytics because we really wanted something that was going to be an end-to-end, cloud-based, single source platform that allows us to complete our audits in the most efficient way possible without having to go back and forth between multiple platforms. And we really wanted it to be based on an audit methodology that’s been around for a while and is proven and peer reviewed. We felt CCH was the best option for that.

Robert Tilton, CPA, Partner, Webster Rodgers

The full whitepaper focuses on the challenges firms face in improving the audit, and also discusses how Wolters Kluwer’s transformative audit technology and methodology helps firms: 

  1. Overcome obstacles
  2. Enjoy efficiency gains 
  3. Make the client experience a positive one

Complete the form below to download the whitepaper, Delighting clients: Transforming audit experiences for auditors and clients. Uncover expert insights and proven strategies for optimizing your audit workflow.

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