While the nursing shortage is sounding alarm bells, with clinical nurse turnover currently at approximately 22%, today's nurse leader turnover rate is equally troubling, estimated at between 10% to 37%. To avoid leadership gaps, which can impact engagement and lead to disruptions in continuity and quality of care, today's healthcare organizations must look within, identifying and nurturing potential nurse leader candidates to help fill their future workforce pipeline.
In a recent HealthLeaders webinar, Grow Your Own Nursing Leader through Succession Planning, sponsored by Wolters Kluwer, top nurse leaders discuss what effective succession planning looks like and how a healthy culture is integral to identifying and retaining top nursing talent. Panelists include Wolters Kluwer Chief Nurse Anne Dabrow Woods, DNP, RN, CRNP, ANP-BC, AGACNP-BC, FAAN; Rosanne Raso, DNP, RN, NEA-BC, FAAN, Vice President, Chief Nursing Officer, NewYork-Presbyterian/Weill Cornell Medical Center; and Jeanette Ives Erikson, RN, DNP, NEA-BC, FAAN, Chief Nurse Emerita, Massachusetts General Hospital.
The combination of staff and leadership nursing turnover is especially concerning, explains Woods, “because the people on your staff are the ones you want to grow to become your nurse managers, directors, and eventually Chief Nursing Officers (CNOs). If this turnover doesn't stop soon,” she cautions, “organizations won't have the right leadership to move forward and provide quality care. We must start addressing why our leaders are leaving and work to fix the issues.”
Along with addressing concerns such as work-life balance and nurse-to-patient ratios, organizations should also examine their culture, especially regarding listening and investing in people. Says Erikson, “if a nurse indicates that they want to grow,” organizations should be poised to provide training and support to help them achieve their career goals. “We spend a significant amount of time investing in our clinical nurses, but do we do that for people who want to become nursing directors or chief nursing officers?” She suggests that programs aligning with organizational values should be established and integrated into strategic plans.