A mandate for a better patient experience

Patients are increasingly demanding a better experience from the healthcare system from beginning to end. When decisions and information aren’t coordinated, health outcomes suffer, and patients feel it the most.

Healthcare providers can meet patients where they are with aligned clinical decision support and patient engagement solutions, improving outcomes and providing a higher-quality patient experience.

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video screen - client story Value of Emmi
A partner in patient care management
“Every healthcare system across this country is really concerned with patient engagement and improving outcomes, and [UpToDate Patient Engagement] is a powerful partner in that journey.”

Healthcare leaders from University Hospitals, Priority Health, and University of Alabama Birmingham (UAB) Medical Center discuss the unique strengths of the engagement programs and the resulting impact on fostering new patient behaviors while delivering workflow efficiency.

Watch the video to learn more.
Note: At the time of filming, the UpToDate engagement solutions were called Emmi.
Screenshot of Closing care gaps with conversational AI, inclusive interfaces, and meaningful patient engagements webinar video
Gaps in the health and wellness industry leave many consumers struggling to obtain necessary information and services. A lack of patient representation and inclusion at information access points leads to lower patient engagement, satisfaction, and outcomes. Technological advances, notably conversational AI and machine learning, present an opportunity to transform the industry.

Wolters Kluwer Health’s Director of Voice and Conversational Interfaces, Freddie Feldman, hosts the webinar, “Closing Care Gaps with Conversational AI, Inclusive Interfaces, and Meaningful Patient Engagements.” Watch the webinar to learn more about the opportunities conversational AI presents and what Freddie’s team is doing to incorporate the technology in UpToDate engagement voice products (named Emmi at the time of the recording). This webinar was first presented to the Scottsdale Institute Members.

Watch the webinar now.
75% lower patient cancellation rates
By engaging patients at key decision points, the University of Alabama Birmingham (UAB) Medical Center saw better patient outcomes and staffing efficiencies.
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Improve outcomes with aligned clinical decision support and patient engagement

Download the whitepaper “Aligning care decisions across the patient journey” to learn more.

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