2024 Dresner Wisdom of Crowds® Enterprise Performance Management (EPM) Market Study

Dresner has recognized Wolters Kluwer (CCH Tagetik) as an Overall Leader in both the Customer Experience Model and Vendor Credibility Model in its highly acclaimed 2024 Wisdom of Crowds® Enterprise Performance Management (EPM) Market Study.

This recognition exemplifies our commitment to providing exceptional solutions and services to our valued customers. The rating is based on input from CCH Tagetik customers worldwide who participated in the survey.

Why Dresner recognized CCH Tagetik

• Overall Experience Leader in Customer Experience Model and Credibility Leader in Vendor Credibility Model, again: This recognition underscores our dedication to delivering an outstanding customer experience and establishing unwavering trust in our solutions.
• Delivering a comprehensive solution: Our AI-based CCH® Tagetik Intelligent Platform, available in standard or SAP HANA versions, is a one-stop-shop for EPM processes and helps businesses bring performance to new heights. Extended planning, the financial close, consolidation, ESG, regulatory requirements, Global Minimum Tax — you name it, and our comprehensive solution automates it.
• AI innovation: CCH Tagetik was lauded for its numerous new AI innovations. First, CCH Tagetik Intelligent Analytics and its GenAI assistant, Ask AI, which is built to connect you with instant, visualized answers to the most complex EPM data inquiries. Then, there’s our Objective AI functionality, which includes AI Automapping, AI Anomaly Detection, and AI Driver-Based Analysis, in addition to our existing predictive planning solution, Predictive Intelligence. 
• Best in class for understanding customer business needs, support professionalism, product knowledge, and technical support time to resolve problems: As always, customer satisfaction is our focus. At Wolters Kluwer (CCH Tagetik), customer satisfaction is at the core of everything we do. We are immensely proud that our dedication to our customers is reflected in our exceptional scores. This recognition in the Wisdom of Crowds® EPM Market Study reaffirms our commitment to ensuring our customers' success and satisfaction.

To learn more about our award-winning solutions and how we can help transform your enterprise performance management, download the report.

About Wisdom of Crowds® Enterprise Performance Management Market Study

This study provides a wealth of information and analysis—offering value to both consumers and producers of enterprise performance management technology and services.

How to use this report

The Wisdom of Crowds® report is an objective source of industry research. You can use it to understand how your peers leverage and invest in planning and related technologies.

What is Enterprise Performance Management (EPM)?

According to the study, EPM allows organizations to plan for internal and external factors based on future performance and business outcomes. This includes strategic, operational, and financial planning and forecasting. EPM systems have reporting and analytics capabilities for goal and objective setting and performance monitoring.