Passport for claims professionals aligns litigation management and analytics to help insurers assign the right cases to the right counsel at the right cost. By pairing data transparency with user-centric functionality, Passport helps claims professionals collaborate with outside counsel, efficiently manage matters, and enforce billing compliance. It provides executives with visibility into litigation, firm, and organizational performance, giving them the intelligence they need to make more strategic decisions about staffing, counsel relationships, and legal spending.
Passport Claims Defense provides:
Legal cost control – Sophisticated e-billing functions deliver transparency, compliance, and control of legal costs and activities, supported by:
- Automatic billing guideline enforcement
- Alternative fee arrangement (AFA) definition and enforcement
- Paperless billing
- Budget collaboration
- Invoice appeals and partial pay
- Legal bill review services
- LegalVIEW benchmark rate data
- Predictive budget and cycle time analytics used to rank law firms
Efficient case management – Functionality, processes, data, and mobility enable efficient day-to-day case management and law firm collaboration, supported by:
- Law Firm Smart Select with LegalVIEW rate benchmarking
- Dynamic case assignment workflow
- Office Companion
- Panel management
- Conflict checking
- Law firm collaboration
- Mobility
Intelligence in action – Data, reports, and dashboards reveal performance and uncover opportunities for improvement, supported by:
- Reporting and analytics
- Firm/timekeeper scorecarding