As technology evolves, Wolters Kluwer Health is looking for new ways to innovate solutions and partnerships to drive impact from the patient bedside to industry benchmarks. Many key trending topics at HLTH aligned with our vision for supporting improved health outcomes and operational efficiencies with our UpToDate® and Medi-Span® solution suites.
Responsible development of AI to advance care delivery
Despite the popularity of artificial intelligence (AI) in the broader sphere of technology, the question for many in the healthcare industry is: How can we believe what comes out of AI?
This very question was posed to conference attendees by Dr. Sheila Bond, Director of Clinical Content Strategy for UpToDate, and Dr. Dick Taylor, Chief Clinical Informatics Officer at BJC Healthcare and Washington University in St. Louis in their presentation, “Generative AI: How care delivery got left behind.”
An essential part of building trust in the quality of AI-powered decision support is being transparent about its sourcing, they explained. Like any traditional clinical decision support solution, transparency of the evidence is what sets responsible clinical AI solutions apart from open-source AI and allows healthcare professionals to confidently use the tool effectively in their practice.
In a 2024 Wolters Kluwer Health survey of physicians on their perceptions of generative AI, the majority of respondents (58%) said the single most important factor in selecting an AI tool is knowing the content it is trained on was created by medical professionals. Additionally, 91% of physicians said that before they would use an AI-enhance tool to inform their clinical decisions, they would have to know its source materials were created by doctors and medical experts.
To ensure continuous, responsible AI innovation and development, AI-powered improvements will be layered into the trusted content of UpToDate over time, but only once rigorously tested with customers and partners to help ensure patient safety.
The power of data to reveal opportunities
Modern health systems have to keep pace with the rapidly changing healthcare landscape, and harnessing insights from their own data is essential to impacting care, operations, education, and quality. Using advanced analytics, health system leaders are discovering new ways clinical data can help fill administrative gaps and shape strategic plans.
For Wolters Kluwer, that potential impact was part of the impetus for creating UpToDate® Enterprise Edition. This latest UpToDate experience leverages the power of clinical decision support data through a self-service analytics portal to allow for more in-depth insights on utilization and potential strategic improvements.